Refund & Exchanges
Thanks for shopping at Ayrina Creations. If you’re not completely satisfied with your purchase, we’re here to help.
If you are unsatisfied with your purchase, please let us know within 48 hours of receiving your package and we will do our best to resolve the issue.
Due to the customization of each gift, all sales are final.
Damages and other issues
Please inspect your order upon receipt and contact us immediately if your purchase is defective, damaged or you received the wrong item. We will evaluate the issue and try our best to make it right.
You will be responsible for the shipping costs to return your products. We recommend to ship the product via a traceable carrier and to keep the proof of shipment.
Shipping fees are non-refundable. If your refund is approved, the cost of shipping will be deducted from the refund amount.