Thanks for shopping at Ayrina Creations. If you’re not completely satisfied with your purchase, we’re here to help.
You can return your purchase within 3 days from the day you received your order. If you received your purchase more than 3 days ago, we, unfortunately, can’t offer refunds or exchanges anymore.
You’re eligible for a return if your item is unused and in the same condition as you’ve received it. It has to be in its original packaging. We’ll also need proof of purchase or a purchase receipt.
Please note some types of products can’t be returned. These products include:
- Custom or personalized orders
- Digital downloads
Once we received your returned purchase we will inspect it and notify you via e-mail that we’ve received your returned item. We’ll also let you know if your refund is approved or rejected.
If the return is approved, we will issue a refund to the original method of payment. The time it takes for you to receive the credit depends on your credit card issuer’s policies.
Items on Sale
Unfortunately, we won’t be able to offer refunds for sale items.
If your purchase is damaged, we can replace the items for you. Please get in touch by sending us an email at firstname.lastname@example.org within 48 hours days after you received your purchase.
You will be responsible for the shipping costs to return your products. We recommend to ship the product via a traceable carrier and to keep the proof of shipment.
Shipping fees are non-refundable. If your refund is approved, the cost of shipping will be deducted from the refund amount.